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Napa County FD

Napa County FD

Volunteer department
Stations
9
Personnel
200
Annual calls
N/A
Replacing
Built from scratch
Location
Napa County, CA

Their pain points

  • Napa County volunteers had to manually report their incidents, leading to duplicate entry and conflicts with the RMS tool.
  • Training records are managed in a separate tool, but there was no training data integration.
  • Took weeks to build quarterly reports, verify qualified users, and pay stipends.

Our Solutions

  • Direct integration with Tablet Command allows staffing tool to pull in all NERIS incidents in real-time.
  • Target Solutions API automatically updates credentials for each user, including when they expire.
  • Stationwise's custom analytics dashboard reports if members are in good standing, then calculates stipend payments.
"Seeing is believing as they say… I’ve been excited to show people the dashboard."
J. R. Rogers
Administrator
Napa County FD
Signed a 5-year contract