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Contra Costa County FPD Case Study

Contra Costa County FPD Case Study

Stations
36
Personnel
700
Annual calls
130,000
Replacing
UKG Telestaff
Location
Concord, CA

Their pain points

  • Legacy staffing software was unable to handle a complex 56 hour workweek across suppression, dispatch, and strike teams.
  • Legacy staffing provider was not on the cloud, and shifts struggled to manage staffing plans in the field.
  • Time consuming and manual process to fill out PTO requests for the upcoming year.

Our Solutions

  • Custom staffing lists and pattern editors easily allowed Contra Costa to create new shifts, edit shifts, and quickly fill vacancies.
  • Mobile-first application with instant cloud syncs enable Chiefs to manage their personnel on the move.
  • Preset lists based on union and department rules and opp handles the dialing / placement of personnel automatically.
"If I walk out of here today, there's a steep learning curve for the next guy to learn our process. I’d rather it just be seamless like with Stationwise."
Vito Impastato
District Chief
Contra Costa County FPD Case Study
Signed a 5-year contract to replace legacy provider.