Napa County FD Case Study

Napa County FD Case Study

Volunteer department

Stations

9

Personnel

200

Annual calls

N/A

Replacing

Built from scratch

Location

Napa County, CA

Their pain points

Napa County volunteers had to manually report their incidents, leading to duplicate entry and conflicts with the RMS tool.
Training records are managed in a separate tool, but there was no training data integration.
Took weeks to build quarterly reports, verify qualified users, and pay stipends.

Our Solutions

Direct integration with Tablet Command allows staffing tool to pull in all NERIS incidents in real-time.
Target Solutions API automatically updates credentials for each user, including when they expire.
Stationwise's custom analytics dashboard reports if members are in good standing, then calculates stipend payments.

"Seeing is believing as they say… I’ve been excited to show people the dashboard."

J. R. Rogers

Administrator

Napa County FD Case Study

Signed a 5-year contract